Employee retention remains a significant challenge in child protection. Using a hypothesized mediation model, this study examined the influence of employment-based social capital (EBSC) on intent to stay, considering empowerment and secondary traumatic stress as mediators. Findings underscore EBSC’s direct and indirect influence, highlighting workplace relationships' role in retention.
Learning Objectives:
At the end of this session, attendees should be able to:
Describe the relationship between employment-based social capital and child protection workers’ intent to stay, based on study findings.
Analyze how worker empowerment mediates the impact of social capital on intent to stay, including the influence of secondary traumatic stress.
Identify organizational strategies to strengthen social capital and empowerment in child welfare agencies to improve workforce retention.
